Effective Date: September 8, 2025
Company: Michelo Robotics Inc. (“the Company”)

These Terms of Use (“Terms”) govern the use of the robot software platform and related services (“Services”) provided by Michelo Robotics Inc. Anyone who wishes to use the Services must read and agree to these Terms.

 

Chapter 1. General Provisions

Article 1 (Purpose)
These Terms define the rights, obligations, and responsibilities between the Company and users (“Users”) regarding the use of various services provided by the Company through its website, SaaS platform, APIs, and mobile applications.

Article 2 (Effect and Modification of Terms)

• These Terms shall take effect on September 8, 2025, and will be continuously posted on the Company’s website.
• The Company may amend these Terms due to changes in business policy, service environment, or relevant laws and regulations.
• When the amendment is disadvantageous to Users, the Company will provide at least 30 days’ prior notice before the effective date.
• Users who do not agree to the revised Terms may terminate their service agreement.
  
  

Article 3 (Interpretation of Terms)

• Matters not specified in these Terms shall be governed by relevant laws and customary practices.
• In the event of a dispute, the Company and Users may seek resolution through a dispute mediation body under the Framework Act on Consumers or arbitration under the Arbitration Act.
  
  

Article 4 (Definitions)

• Services: The robot software platform, APIs, SaaS, cloud-based systems, and related ancillary services operated by the Company.
• User: Any person (member or non-member) who uses the Services.
• Member: An individual or company that has entered into a service agreement with the Company and has been issued an account to continuously use the Services.
• Non-member: A person who uses limited Services without registering as a Member.
• ID: The email address approved by the Company for user identification and access to Services.
• Password: A combination of characters and numbers set by the Member to protect account access.
• Administrator: An employee or authorized representative of the Company who manages and operates the Services.

Chapter 2. Service Agreement and Data Protection

Article 5 (Membership Registration)

• Users enter into a service agreement by completing the registration process and obtaining approval from the Company.
• The Company may reject a registration request in the following cases:
  1. False or incomplete information is provided.
  2. The applicant previously lost membership status.
  3. There are significant technical or operational concerns in providing the Services.
  4. The application is made for fraudulent or unlawful purposes.
     
     

Article 6 (Modification and Management of Member Information)

• Members must promptly update their information online or notify the Company of any changes.
• The Company may verify member information and restrict service use if any discrepancies or false information are found.

Article 7 (Termination of Agreement)

• By Member: A Member may terminate the service agreement by mutual consent if the Company’s major issues prevent continued service operation.
• By Company: The Company may terminate the agreement with prior notice if the Member violates laws, these Terms, or interferes with service operation.
  
  
  

Chapter 3. Use of Services

Article 8 (Scope of Services)

The Company provides the following Services:

1. Robot control software and simulation platform
2. API and SDK access
3. Data collection, analytics, and AI-based optimization services
4. Monitoring and maintenance services
5. Project management and communication tools
6. Custom robot software development for enterprise clients
7. Any other ancillary services designated by the Company
   
   

Article 9 (Service Modification and Suspension)

• The Company may modify or suspend the Services due to technical, policy-related, or unavoidable circumstances.
• In the event of business transfer, merger, or service discontinuation, the Company will provide prior notice to Users.

Article 10 (Payment and Refunds)

• Users of paid services must pay fees using the Company’s designated methods.
• Payments, refunds, and customer inquiries will be handled in accordance with the Company’s policies.

Chapter 4. Rights and Obligations

Article 11 (Obligations of the Company)

• The Company shall make its best efforts to provide stable and continuous Services.
• However, the Company shall not be liable for issues arising from user-to-user transactions, project outcomes, or third-party technology dependencies.

Article 12 (Obligations of Members)

Members shall not engage in the following actions:

• Disrupting service operations, registering false information, or stealing another user’s account
• Infringing intellectual property rights or distributing malicious code
• Engaging in reverse engineering, unauthorized copying, or modification
• Transferring or leasing accounts without prior written consent from the Company

Article 13 (Intellectual Property Rights)

• All content, software, APIs, and data provided within the Services are owned by the Company.
• Members may not transfer, sell, or reproduce any such materials beyond the permitted scope of use.

Article 14 (Limitation of Liability)

• The Company shall not be liable for damages arising from the use of free services, to the extent permitted by law.
• The Company shall not be responsible for losses caused by natural disasters, system failures, or defects in third-party technologies.
  
  
  

Chapter 5. Miscellaneous

Article 15 (Governing Law and Jurisdiction)

These Terms are governed by the laws of the Republic of Korea. Any disputes between the Company and Users shall be subject to the jurisdiction of the competent court under the Civil Procedure Act of Korea.

Effective Date: September 8, 2025